FAQ

1. What is SWI Stylish?

SWI Stylish is your destination for timeless fashion and lifestyle pieces that blend heritage craftsmanship with modern elegance. We specialize in curated apparel, including exclusive Kashmiri Jamawar, scarves, and other artisanal products.

2. Where do you ship?

We offer worldwide shipping. Domestic orders across India are shipped via trusted courier partners, and international deliveries are made through reliable global logistics networks.

3. How long does delivery take?

  • Domestic (India): 4–7 business days

  • International: 7–15 business days
    Shipping times may vary based on product availability and destination.

4. Is Cash on Delivery (COD) available?

Yes, COD is available within India for selected products and pincodes. This option will be shown at checkout if applicable.

5. How can I track my order?

Once your order is shipped, you will receive an email and/or SMS with a tracking number and link. You can also track your order in the “My Orders” section of your Swistylish account.

6. What is your return and exchange policy?

We accept returns and exchanges within 7 days of delivery for eligible items. Products must be unused, with original tags and packaging.
Please visit our Returns & Exchanges page for full details.

7. Are your products handmade or machine-made?

Many of our collections, especially Kashmiri Jamawars and artisan wear, are handcrafted using traditional techniques. Product descriptions will indicate whether an item is handmade or machine-made.

8. Can I customize my order?

Yes! We offer custom sizing and embroidery options on select products. Contact us at support@swistylish.com or WhatsApp us for custom requests.

9. Do you offer gift wrapping or special packaging?

Yes, we offer complimentary gift wrapping and can include a custom message upon request during checkout.

10. How can I contact customer support?

You can reach us via:
📧 Email: info@sunwoollen.com
📱 WhatsApp/Phone: +91-9910117057
🕘 Mon–Sat, 10 AM – 6 PM IST