FAQ

1. What is SWI Stylish?

This Kashmiri Shawls FAQ introduces SWI Stylish as a destination for timeless fashion and lifestyle pieces with modern elegance. It also helps shoppers understand the brand before they buy.

We focus on heritage craftsmanship and curated apparel for customers who value refined, artisanal design.

Our collections include exclusive Kashmiri Jamawar, scarves, and other handcrafted pieces inspired by tradition.

For visitors exploring a faq before shopping, this page offers clear answers about products, orders, and support.

It also helps customers understand shipping, customization, gifting, and customer care before they buy.

2. Where do you ship?

We offer worldwide shipping for customers shopping from India and abroad.

Domestic orders across India are shipped through trusted courier partners for reliable delivery.

International deliveries are handled through dependable global logistics networks.

This page also helps international buyers understand where SWI Stylish can deliver.

Customers ordering kashmiri apparel or accessories can review shipping details here before checkout.

3. How long does delivery take for Kashmiri Shawls FAQ orders?

• Domestic (India): 4–7 business days

• International: 7–15 business days
  Shipping times may vary based on product availability and destination.

Delivery timelines can also vary during busy periods or based on local courier conditions.

If you are ordering kashmiri apparel or artisan accessories, the same timing guidance applies unless stated otherwise.

This answer gives a simple overview so shoppers can plan purchases with more confidence.

4. Is Cash on Delivery (COD) available?

Yes, COD is available within India for selected products and pincodes.

This option will appear at checkout when it is available for your order.

Customers often check this page to confirm payment options before placing an order.

That makes it easier to decide which payment method suits the purchase best.

5. How can I track my order?

Once your order is shipped, you will receive an email and/or SMS with a tracking number and link.

You can also track your order in the “My Orders” section of your Swistylish account.

This section is meant to make post-purchase updates easier to follow.

Tracking details help you monitor progress and prepare for delivery at your address.

6. What is your return and exchange policy?

We accept returns and exchanges within 7 days of delivery for eligible items.

Products must be unused, with original tags and packaging.

Please visit our Returns & Exchanges page for full details.

If you reviewed this page before purchase, that policy page provides the complete return terms.

It also helps clarify eligibility and condition requirements before you request a return.

7. Are your products handmade or machine-made?

Many of our collections, especially Kashmiri Jamawars and artisan wear, are handcrafted using traditional techniques.

Product descriptions will indicate whether an item is handmade or machine-made.

Some shoppers looking for a cashmere wrap shawl also use this page to understand craftsmanship details.

These details can help you compare styles, finishes, and production methods more clearly.

8. Can I customize my order?

Yes! We offer custom sizing and embroidery options on select products.

Contact us at support@swistylish.com or WhatsApp us for custom requests.

This page includes customization guidance so you can ask about available options before ordering.

Our team can share more information when a product supports personalization.

9. Do you offer gift wrapping or special packaging?

Yes, we offer complimentary gift wrapping.

We can also include a custom message upon request during checkout.

This page helps customers plan thoughtful gifting with added convenience.

It is useful when sending a present directly to family, friends, or colleagues.

10. How can I contact customer support?

You can reach us via:
📧 Email: info@sunwoollen.com
📱 WhatsApp/Phone: +91-9910117057
🕘 Mon–Sat, 10:30 AM – 7:30 PM IST

If you still need help after reading this page, our team is available during the listed hours.

If your question is not covered in this faq, customer support can guide you further.